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Old 02-11-2008, 12:16 PM   #1 (permalink)
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Blackbaud Phone Number Disconnected

I'm trying to call 800-468-8996 - and I get a message that it is disconnected. The web site will not come up either.

Are there others with the same issue?

Jeff
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Old 02-11-2008, 12:19 PM   #2 (permalink)
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Yes I'm having problems too. I'm just trying to check the Knowledgebase but it just times out.
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Old 02-11-2008, 12:23 PM   #3 (permalink)
my feet hurt.

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I have not been able to check forum postings on blackbaud.com either.
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Old 02-11-2008, 12:24 PM   #4 (permalink)
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I work remote and tried the web from home and from my workstation at my office. No luck.

I called from my home land line and from my cell phone and both give me a message that the number is no longer in service or has been disconnected.
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Old 02-11-2008, 12:27 PM   #5 (permalink)
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Blackbaud Phone Number Disconnected

Yes



Jim DiGiovanni
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________________________________

From: JJolin [mailto:]
Sent: Monday, February 11, 2008 1:16 PM
To: DiGiovanni, Jim
Subject: [RE Upgrade discussion-t-3081] Blackbaud Phone Number
Disconnected



I'm trying to call 800-468-8996 - and I get a message that it is
disconnected. The web site will not come up either.

Are there others with the same issue?

Jeff
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Old 02-11-2008, 12:27 PM   #6 (permalink)
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RE: Blackbaud Phone Number Disconnected

Canadian support number is down too - 1-877-255-2221
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Old 02-11-2008, 12:27 PM   #7 (permalink)
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RE: Blackbaud Phone Number Disconnected

Canadian number is back up now.
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Old 02-11-2008, 12:34 PM   #8 (permalink)
ah one, and ah two

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US number is working and the web site.
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Old 02-11-2008, 12:36 PM   #9 (permalink)
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Quote:
Originally Posted by JJolin View Post
I'm trying to call 800-468-8996 - and I get a message that it is disconnected. The web site will not come up either.

Are there others with the same issue?

Jeff

I was able to bring up the web site and get into the Forums.
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