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Old 08-28-2007, 09:22 AM   #1 (permalink)
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7.82 Pre Upgrade Concerns

Is it just me, but looking at the 7.82 release readme, if you read where bugs were reported, version 7.81 seemed to have broken more things than it fixed. 7.82 is not currently available on the UK site and we're in no hurry but I'd be interested to hear if people had the same concerns as me that the beta testing is not being carried out as thorougly as you'd might expect, and some other incentives may be required from Blackbaud to get more users on the program.
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Old 08-28-2007, 09:35 AM   #2 (permalink)
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7.82 Pre Upgrade Concerns

That happens with every BB patch. If you use that as a reason not to upgrade, you'd still be on RE 6 :P
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Old 08-28-2007, 09:35 AM   #3 (permalink)
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7.82 Pre Upgrade Concerns

“…version 7.81 seemed to have broken more things than it fixed.” This syndrome, which seemed to intensify after the release we’re on (7.71.936.0035 - and staying on until Infinity [pun intended]) has become increasingly concerning to me because we have many ‘customizations’ that will have to be thoroughly tested when we update to ANY release. If the standard RE functionality can’t be kept intact, what chance do customizations have? Not an encouraging scenario to consider & one that I’ve made poignantly clear to the reps at BB with whom I deal.

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Quote:
From: tim.read
Sent: Tuesday, August 28, 2007 10:22 AM

Subject: [RE 7.82 Upgrade discussion-t-2431] 7.82 Pre Upgrade Concerns


Is it just me, but looking at the 7.82 release readme, if you read where bugs were reported, version 7.81 seemed to have broken more things than it fixed. 7.82 is not currently available on the UK site and we're in no hurry but I'd be interested to hear if people had the same concerns as me that the beta testing is not being carried out as thorougly as you'd might expect, and some other incentives may be required from Blackbaud to get more users on the program.

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Old 08-28-2007, 09:40 AM   #4 (permalink)
ah one, and ah two

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Quote:
Originally Posted by Peter Gulka View Post
If you use that as a reason not to upgrade, you'd still be on RE 6 :P
...which broke things that worked well in RE 5
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Old 08-28-2007, 09:54 AM   #5 (permalink)
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Originally Posted by Michael Sherman View Post
...which broke things that worked well in RE 5
You;ll love this: The Infinite Cat Project - Cats watching felines watching moggies. It's a concept!
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Old 08-28-2007, 10:30 AM   #6 (permalink)
Likes to customize RE!

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Quote:
Originally Posted by Vinojd1 View Post
"...version 7.81 seemed to have broken more things than it fixed. This syndrome, which seemed to intensify after the release we're on has become increasingly concerning to me because we have many çustomizations that will have to be thoroughly tested when we update to ANY release. If the standard RE functionality can't be kept intact, what chance do customizations have?
I understand your pain but in actual fact as long as you know which areas of the program have changed and as long as you know your customizations well enough then they tend not to break. From what I can see there have been a couple of serious customization breaking areas:

1. When relationships became top level objects (eons ago)
2. When action notes became notepads
3. Most of the UK Gift Aid functionality changed successively each version from 7.71 to 7.82 (including 7.82 from what I understand).

I may have missed some areas but these are the only ones that I can think of

David
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Last edited by DavidZ; 08-28-2007 at 10:32 AM.
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Old 08-28-2007, 12:27 PM   #7 (permalink)
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RE: 7.82 Pre Upgrade Concerns

Not so – didn’t start until 7.70 J, but irrespective of which release we started on, the decision whether or not to upgrade takes into account a multitude of factors – and for us, the ‘benefits’ in the subsequent releases after ours were FAR outweighed by the hassles the ‘broken’ (standard) functionality would have caused here, magnified by the highly customized interfaces that exist here. Bottom line, if there had been any compelling reason to adopt any of the releases since ours, I would have – failing that, we’ll toodle along as is until the jump to the ‘new’ .NET architecture is stabilized (around patch 185 I’d guess J) enough to warrant the effort it will take to move to it.

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Quote:
From: Peter Gulka
Sent: Tuesday, August 28, 2007 10:35 AM

Subject: [RE 7.82 Upgrade discussion-t-2431] RE: 7.82 Pre Upgrade Concerns


That happens with every BB patch. If you use that as a reason not to upgrade, you'd still be on RE 6 :P

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Old 08-30-2007, 08:45 AM   #8 (permalink)
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So I expect a few glitches with each upgrade, but it seems to me that they are always with Gift Aid, even with the latest release which had new Gift Aid features.
My problems with the 7.81 upgrade are with the import of Gift Aid fields, so if you haven't upgraded to 7.81 yet, and you're in the UK, and you import GA information (e.g. eligiblity rule, tax claim number) then watch out.
Our workaround was to resurrect an old attribute we used to indicate whether a gift was eligible or not.
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Old 08-30-2007, 11:38 AM   #9 (permalink)
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Has anybody experienced problems with duplicate search

Has anybody experienced problems with duplicate search and duplicate rules after latest 7.81 patch prior to 7.82 or in 7.82?
It seems RE is pulling random records from the database in duplicate search after 7.81.1334.22

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Old 08-30-2007, 11:42 AM   #10 (permalink)
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Quote:
Originally Posted by Andrew Gorczycki View Post
Has anybody experienced problems with duplicate search and duplicate rules after latest 7.81 patch prior to 7.82 or in 7.82?
It seems RE is pulling random records from the database in duplicate search after 7.81.1334.22

Andrew Gorczycki
Guiggenheim Museum
Is 'check alias' checked?
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Old 08-30-2007, 11:47 AM   #11 (permalink)
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vbrep_register("13095")
problems with duplicate search and duplicate rules after latest 7.81 patch prior to 7.82 or in 7.82?
It seems RE is pulling random records from the database in duplicate search after 7.81.1334.22


-Is 'check alias' checked?
yes but there are no relevant entries in aliases, relationship, nicknames, etc
Andrew
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Old 08-30-2007, 12:39 PM   #12 (permalink)
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-Is 'check alias' checked?
yes but there are no relevant entries in aliases, relationship, nicknames, etc
Andrew[/quote]

This has been around for quite a while. I noticed it as far back as 7.61, I think. Anyway, when I complained to Blackbaud customer support, they said it was working as programmed!! I just unchecked the "check alias" box and got rid of all the total garbage that was coming out. Too bad they can't come up with a way to check aliases for duplicates that is meaningful.

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Old 09-22-2007, 06:38 AM   #13 (permalink)
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My 7.82 upgrade issues

Working with Blackbaud on this, though all they keep telling me to do is install patches, but I lost all the function in my gift Custom Views when I upgraded, and also, all saved queries now run at 1/8th speed. New queries run fine, but any complicated saved queries now take forever.

Last edited by mrguinness; 09-22-2007 at 06:40 AM.
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Old 10-02-2007, 03:52 PM   #14 (permalink)
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Is anyone actually using 7.82?

I have a simple question that I would like to pose without any judgement on responders as to whether it was a sound decision or not ...... Has anyone actually upgraded to v7.82?

RB
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Old 10-02-2007, 04:16 PM   #15 (permalink)
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Nope, not me!!
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Old 10-02-2007, 09:32 PM   #16 (