03-08-2007, 07:54 AM
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#3 (permalink)
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| Junior Member Join Date: Feb 2007 Location: Toronto
Posts: 12
Rep Power: 0  | Response from Blackbaud
It's looking more like this is a recurring issue as a few other of our
clients have reported the same issue. Since this is a known issue with
the new version, we are currently developing a correction for this to be
implemented in an upcoming patch. At this time I do not have the exact
patch number it will be released in or when that will be, but I do know
that it will be in the near to immediate future as this is occuring with
more than one of our clients. I have linked this case with the solution
being created so as soon as it is released, you and I will be notified.
The case will remain open until then so you can feel free to ask me any questions you may have. |