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Old 03-11-2008, 12:26 PM   #1 (permalink)
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Join Date: Oct 2006
Location: Windsor, Ontario
Posts: 6
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Blackbaud Products
- Raiser's Edge (RE)

Queues: Mailing Attachments successfully

Hi,

When emailing the output of a scheduled report via Queues within Raiser's Edge, the receipient received the email. But when s/he opens the email an error message is displayed that the file is damaged. Formats used for attachment were PDF and Excel. Both had problems. Blackbaud says that the problem lies within the smtp settings but that they couldn't tell us how to fix this. Has anyone else gotten this to work? What settings do I need to look at? How should they be set?

Your help would be greatly appreciated.

Marlene
marlene@uwindsor.ca
519-253-3000 x.2737
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