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Hello everyone, hopefully someone has dealt with this before.
The VTS account normally used to log into Volunteer Time System was accidentally deleted. This normally wouldn't be a big deal, except for the fact since the upgrade to RE 7.82, 6 digit passwords are not allowed. I'm wondering if there's an alternate password I can specify that VTS will accept, or if there's any way to manually change the password for the app itself.
The documentation doesn't seem to provide any angles for this problem, so hopefully somebody out can help us out.
just thought I'd update this with the resolution in case anyone else ran into it. Blackbaud ended up having to rewrite the app to use 7.81+ strong passwords, which they were kind enough to do for us (over the holidays, no less). So, if anyone else runs into this problem, just give BB a call and they'll send you the updated version!