08-08-2007, 09:10 AM
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#1 (permalink)
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| Junior Member Join Date: Apr 2007 Location: Ontario, Canada
Posts: 24
Rep Power: 0  | Mail merge and membership expiry problems... Just starting out and I have about 800 constituents entered into my system for the primary use of tracking membership through the membership module.
I've entered in my renewal letters through the Mail / Conditional Mail Merge and when I went to print my letters I get only one letter and it is for a membership that expired 5 months ago. So I have TWO questions:
1) I ran a query to see if there were actually membership expiring in the THIS month and it pulled 45 records - some of which expired this month, but it also pulled memberships that expired over the last couple of months (???) Why?
2) Because of the query results from above, I am not surprised that my original mail merge pulled the expired membership from 5 months ago, however it did not pull any of the other letters - do I need to add a "NEXT RECORD" merge line so it knows to keep merging?
Thanks! |