[smithj]

I am getting ready to import some solicit code updates into our system and I wanted to check on the action of importing these.

I have read the KB article related to importing solicit codes but it does not cover if it overwrites or duplicates solicit codes.

Does anyone have experience with this?

If I import a new solicit code of Phone-stop solicitation code to John Smith's record, will it overwrite his current code of Mail - Magazine Only?

If I import a new solicit code of Phone-stop solicitation code to John Smith's record, will it duplicate his current code of Phone Stop Only? This is unlikely but occasionally we will get an update through 2 sources and this could happen.

I was trying to create a case through blackbaud but the case central gives me an awesome error of:

An error occurred during processing on 10/4/2007 12:00:00 AM at 1:49 PM.
Object reference not set to an instance of an object.

Anyone have an answer or having the same problem on blackbaud's site?

[Melissa Siobhan]

Each solicit code has it's own record ID so I believe that the only way to overwrite the existing solicit codes would be if you could import that exact record ID. I am not even sure if this is possible the way import is set up for solicit codes so I think you are safe. The best way to know for sure is to do a test import on 1 or 2 records creating the 2 scenarios you have and see what happens.

[smithj]

Thanks for the advice. I just tested it and it does not overwrite other codes, nor will it duplicate.

I guess I should have just tested in the first place.

[Melissa Siobhan]

No problem. We all need reminders once in a while.