[RachelDixon]

We are testing an upgrade to 5.1 with the latest patch. I have adjust IIS and added the necessary key's to the webConfig file but when we attempt to go to our log in page with get this error.

I am also gettting an error when we go into the AdminPages and attempt to view our SSL Icon.

Has anyone else had this problem. There is nothing similar in their knowledge base and we have been waiting and waiting for an answer from tech support but they are moving at the speed of a giant sloth.

Any help would be greatly appreciated.



Server Error in '/NetCommunity' Application.

Specified cast is not valid.

Description: An unhandled exception occurred during the execution of the current web request. Please review the stack trace for more information about the error and where it originated in the code.

Exception Details: System.InvalidCastException: Specified cast is not valid.

Source Error:

An unhandled exception was generated during the execution of the current web request. Information regarding the origin and location of the exception can be identified using the exception stack trace below.
Stack Trace:

[InvalidCastException: Specified cast is not valid.] Blackbaud.Web.Content.SPWrap.spLoadRecord_SiteLayouts.ResultRow.get_DocType() +53 Blackbaud.Web.Content.Core.LayoutTemplate.get_DocType() +61 Blackbaud.Web.Content.Portal.BBPage.Render(HtmlTextWriter writer) +218 System.Web.UI.Control.RenderControlInternal(HtmlTextWriter writer, ControlAdapter adapter) +25 System.Web.UI.Control.RenderControl(HtmlTextWriter writer, ControlAdapter adapter) +121 System.Web.UI.Control.RenderControl(HtmlTextWriter writer) +22 System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint) +2558

Version Information: Microsoft .NET Framework Version:2.0.50727.1433; ASP.NET Version:2.0.50727.1433

[digitalslacker]

are you logging in as supervisor or as another non-admin user?
i'd try both and see if you get the same error.

[RachelDixon]

We get this error message before the login screen even comes up. I have a case in with blackbaud, hopefully they can tell me what went wrong. I will post the answer once we have a resolution.

[lowcountrywolf]

What is your hosting model look like? Do you guys host NetCommunity? What patch was it specifically?

[RachelDixon]

We host our site entirely on site including BBNC, We upgraded with the most recent patch ... 19 maybe ?? The framework has been updated and the necessary keys were added to the webConfig files...

[lowcountrywolf]

From first glance I would suggest that for some reason not all files were actually updated during the install process. The easiest thing would be to uninstall and reinstall the BBNC patch. Then ensure you ran your database revisions. If that doesnt work let me know and I will dig in a little more.

[RachelDixon]

Well the tech I talked to was great. The database revisions did not run properly and we had to go in a do a minor fix. Thanks for all the help!