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Old 03-10-2008, 12:21 PM   1 links from elsewhere to this Post. Click to view. #1 (permalink)
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HEP vs Blackbaud MatchFinder

Hi all,

Wasn't quite sure where to post this in the forum... I'm wondering if anyone has any opinions on HEP vs Blackbaud's MatchFinder? We're interested in having a link on our website for donors to lookup whether their company will match their gift. HEP has quoted us a (much) lower price and i can't see any difference between their product and BBs, but just want to cover all my bases - i.e. throw it out to all you wonderful folk!

Thanks!
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Old 03-10-2008, 02:17 PM   #2 (permalink)
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We were just discussing a similar question over in this thread.

I've never used Blackbaud MatchFinder, but it's my understanding that it compares your constituents (based on their Employee/Employer relationships) to a database of matching companies, and gives you various information about the findings.

MatchFinder doesn't sound remotely like the HEP service that provides a webpage--like ours--where donors (or you!) can look up information on a specific company's match program.

Either service could be valuable to you, but they seem to be completely different things.

(I think HEP might offer a database-analysis service similar to Blackbaud MatchFinder--but I haven't used it myself, or looked seriously at it, so I'm not sure.)
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Old 03-14-2008, 11:22 AM   #3 (permalink)
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Jill, I must apologize! It looks like I was wong.

According to their MatchFinder Plus page, Blackbaud actually does offer to make you a website (sounds comparable to HEP's E-Match Donor Link) for looking up match companies. I'm not sure if this is a new element of the MatchFinder service, or if I just hadn't noticed.

Blackbaud's webpage didn't seem to have any samples of the match company listings that would be returned, so I can't say how the information you'd be given would compare--in terms of details--to what HEP would give you.

I was interested to note that the MatchFinder page promises "Copies of corporate matching gift program guidelines." If that means a copy of the program's official guidelines document, then that would really be something! I don't believe HEP (or the CASE Matching Gifts Clearinghouse before them) has ever being able to offer an extensive collection of full program guidelines. . . . Though Blackbaud's blurb doesn't say how extensive a collection they can provide, or whether it's actually the full guidelines and not Blackbaud's summary (like a HEP listing for a match company).

More generally, I personally would be a bit cautious about Blackbaud's ability to do a good job with a matching gifts service--i.e., provide thorough, accurate, informative, clear data, and present/store it in a way I can access and use efficiently. I find RE's matching gift features quite often require me to do a lot of workarounds and manual twiddling, in order to get the results I want.
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University of Arizona Foundation
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