04-09-2008, 08:44 AM
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#1 (permalink)
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| Junior Member Join Date: Apr 2007 Location: Ontario, Canada
Posts: 24
Rep Power: 0  | Problem with Renewal Letter Merge I have set my renewal letters to print a first letter for those expiring next month, a second letter for those expiring int he current month and a lapsed letter for those that expired in the past month. This month I ran my membership renewals to include March 1 - May 31. For some reason it did not print the March letters - so it did print all my first and second letters but NOT the lapsed ones.
The strange thing is, if I open a record of one of those constituents and go into the renewal letter history of their record, it shows that mail was sent today. So, I don't know what has happened!? I tried deleting that from their membership history and re-running the letters but it then tells me that nothing matches. |