10-10-2007, 05:32 PM
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#1 (permalink)
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| Guest | R.E., Outlook, Click Yes? Is there a way to integrate Raiser's Edge with Outlook so that the user isn't prompted to allow R.E. access to Outlook each time R.E. tries to send an email?
Blackbaud says their official way of doing this is via a 3rd party tool from ContextMagic called Click Yes. So I purchased and installed Click Yes on everyone's pc, only problem is now each user is consuming two concurrent licenses - one for themselves when they log into R.E., and one for their Outlook because it seems to be logging into R.E.
We're desperate and neither Blackbaud nor Click Yes have been able to help. Blackbaud suggested I try the user forum, so here I am.....
Major karma points if you help! |