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F/T Position Available:
DATABASE MANAGER
Development & Outreach Department
(New York Office)
Human Rights Watch (“HRW”) is seeking a Database Manager to provide critical database administration and technical support to its Development & Outreach department. Description: The Database Manager’s overall objective and responsibility is to oversee the departmental data management systems and to help staff best utilize the fundraising systems in support of department-wide goals and functions. S/he must have advanced knowledge and technical expertise in all aspects of the current version of Raiser’s Edge. HRW is currently implementing Kintera Sphere so knowledge and experience with an eCRM is a plus.
The general job duties of this position include, but are not limited to, maintaining the integrity of and managing all aspects of the Raiser’s Edge database and overseeing the fundraising component of the Kintera Sphere eCRM; ensuring the accuracy, continuity and security of data; providing staff with the needed training and skills necessary to successfully enter data, design and generate queries, export data and produce lists and reports; supervising the gift entry and acknowledgment processes; researching and analyzing data and preparing ad hoc and custom reports as required; managing user accounts and security; providing technical support and holding regular database training sessions; planning and implementing software upgrades; establishing and documenting database protocols; assisting the Director of Development Operations with conceptualizing and implementing new database and research tools; coordinating quarterly and special mailings to donors and prospects; and processing major gifts; providing other related services as needed.
Qualifications: The ideal candidate will be a creative problem-solver and strategic and organized thinker with a minimum of three to five years of experience using Raiser’s Edge. S/he will have a highly developed understanding of database systems; expertise in database queries, import/export and reporting functions; excellent managerial skills; full working knowledge of Microsoft Excel, mail merges and other standard software applications; strong written and verbal skills in English; and excellent time-management and prioritization abilities. Bachelor’s degree or equivalent experience required. The successful candidate will be a team player, self-motivated, attentive to detail and able to work well under pressure while juggling multiple tasks simultaneously.
Salary and Benefits: Human Rights Watch seeks exceptional candidates and offers competitive compensation and generous employer-paid benefits.
PLEASE APPLY IMMEDIATELY (no calls or email inquiries, please) by emailing together a letter of interest describing your experiences, your resume, names or letters of references and a brief writing sample (unedited by others) no later than June 14, 2008 to database@hrw.org. Please use “Application for Database Manager” as the subject of your email and indicate where you learned of this posting. Only complete applications will be reviewed.