06-06-2006, 05:46 AM
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| Amer Red Cross: Bus Syst (RE) Mgr & Gift Processing Mgr
Colleagues:
The American Red Cross National Headquarters has 2 exciting positions open
for development systems and database professionals—Business Systems (RE) Manager
and Gift Processing Manager; position descriptions are below. Please feel
free to share this information with your (smart, hard working) friends and
colleagues. The Red Cross offers highly competitive salaries, generous
benefits, and a collegial working environment.
To apply or view the job descriptions online, go to www.redcross.org and
search via the jobs link. Thank you in advance for your help in getting the
word out.
Karen Polyak
American Red Cross--NHQ
polyakk@usa.redcross.org
Business Systems (Raiser’s Edge Database) Manager
The Business Systems Manager oversees a staff of 10 and is responsible for
the management of the American Red Cross National Headquarters fundraising
database (Raiser’s Edge), including training, data management, user
enhancements, process improvement, user support and support to chapters.
Key duties:
--Responsible for the quality and accuracy of all donor related data
maintained in the Raiser’s Edge donor database.
--Ensure the donor data management system meets the needs of the end users.
--Coordinate and manage relationships within Development and with other
stakeholder units, particularly Information Systems and Finance, on data
management initiatives and priorities throughout the department. --
Establish donor data management plans and policies to support national
headquarters and chapter development plans and programs.
--Manage the training and ongoing support of all database users.
--Manage data related process improvement.
--Work closely with stakeholders within Development to identify and
implement user enhancements.
--Work closely with stakeholder departments, including Finance and Internal
Audit, to ensure processes meet established guidelines.
--Develop and lead projects to improve the quality and cost-effectiveness
of donor data management.
Education and Experience Required:
Candidates must have a bachelors degree and at least 7 years experience in
donor database management or related functions; experience in personnel
management. Managerial experience in a complex, fast-paced, deadline-driven
environment is essential. Excellent organizational, analytical and problem-
solving skills are essential. Highly refined team-building skills with
staff, internal, and external clients is essential. Must be able to manage
multiple projects and meet deadlines. Excellent verbal and written
communication skills are required. Knowledge of fundraising data systems is
required; knowledge of Raiser’s Edge is a plus.
Gift Processing Manager
As the principle American Red Cross authority on gift processing, the
position oversees a staff of 15 and closely manages of all phases of gift
processing operations that directly support National Headquarters
fundraising and indirectly support chapter fundraising.
Key Duties:
--Design, lead and manage gift processing from caging/cashiering to
acknowledgement, for all vehicles, and all forms of gifts, including
matching gifts.
--Work in partnership with senior management to ensure donations are
properly recorded to meet donor intent in both the fundraising database and
the general ledger.
--Manage relationships with external vendors for mail processing and
acknowledgment, including the selection and proposal process.
--Manage the quality assurance review of all mail vendor data entry to
comply with established audit and financial guidelines.
--Manage the direct data entry of numerous lockboxes, including major
gifts, Board of Governor, credit cards and wires, ensuring accurate and
timely data entry. Manage matching gift and workplace giving processing.
Education and Experience Required:
Candidates must have a bachelors degree and at least 5 (+) years experience
in gift processing or related functions and experience in personnel
management. One to three years managerial experience in a complex, fast-
paced, deadline-driven environment is essential. Excellent organizational,
analytical and problem-solving skills are essential. Highly refined team-
building skills with staff, internal, and external clients is essential.
Must be able to manage multiple projects and meet deadlines. Excellent
verbal and written communication skills are required. Knowledge of
fundraising data systems is required, knowledge of Raiser’s Edge a plus.
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