[blackbird17]

I would have written a shorter letter but didn't have time. -Blaise Pascal

Effective communication is crucial for success – in business and in life. Documenting roles, responsibilities, and workflow can help you achieve your goals by keeping tasks and workers organized with clear objectives. Most organizations could benefit from some form of communication that helps outline business processes – but who has the time to do all that?

Recognizing that it’s often difficult to find the time to do the “nice to have” work when the “I need it now” projects are stacking up, I wanted to share two documents. I’ve attached Heller Consulting’s Donation Flowchart and Constituent Data Flowchart, each with a one-page set of instructions detailing how to customize them for your own organization. It should be noted that these flowcharts were created (and should be customized) by using Microsoft Word. These documents are also available as a free download on our website under the “Resources” tab. If you want additional information, you can also check out our upcoming webinar on Constituent and Gift Workflow scheduled for November 19th, at 11:00am PST/2:00pm EST.

I’ll close with my favorite phrase for demonstrating the value of good communication:
Eschew obfuscation!