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Old 02-05-2008, 12:08 PM   #1 (permalink)
rbadley rbadley is offline
Manager, Donor Database

Join Date: May 2006
Location: Toronto
Posts: 11
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Blackbaud Products
- Raiser's Edge (RE)
- NetCommunity (BBNC)
- API/VBA

Consolidated receipts not working

I have been working with Blackbaud over the past two weeks to try to produce my consolidated receipts for monthly donors.

When I try to generate the output file to send off to my mailing house I am getting the message "Automation Error". As I said Blackbaud have been working on this now for about two weeks and are telling me that a patch is in the works for this issue. I have to believe that there are others out there who are trying to achieve the same thing a we are.

Is there anyone else who has seen this problem and if so have you been able to resolve it?

Is there anyone out there who has done consolidated receipts and NOT had this problem?

We are running RE v7.82.1514.5

Thanks for any feedback.
Robert
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