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Old 11-21-2007, 11:31 AM   #8 (permalink)
Harriet Harriet is offline
Ottawa Humane Society

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Join Date: May 2006
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Quote:
Originally Posted by A McP View Post
Harriet - do you go through mail to do that after the query is made? and yes i would love to see your instructions.
Yes, we use the Mail - Honor/Memorial Acknowledgement Letters. All the query does is run an "ask" for the constituent ID (of the person with the Tribute record) - saves the user from having to remember to change the select criteria. I also seem to remember that these letters somehow worked better when used with a query, but at this moment I can't remember why.

We run them for one person at a time because we often add ad hoc notes to the letters - especially the Pet IM's that usally come down from Net Community with comments that the donor wants added to the letter (ie "We will miss Fluffy scrounging around the neighborhood, looking for treats.") I don't add these as a merge field because they are often entered with very poor spelling and/or grammar and we sometimes have to paraphrase the comments.
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Harriet Farmer
Ottawa Humane Society
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