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Old 04-16-2007, 01:34 PM   #1 (permalink)
Harriet Harriet is offline
Ottawa Humane Society

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Join Date: May 2006
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- Raiser's Edge (RE)
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RE 7.81 Patch 12 invoking another application

I installed 7.81 patch 12 this morning.

On one workstation, there is a standalone application (not on the network) called eMedia Card Designer. It is used to print ID badges on small, plastic cards.

Since installing 7.81, everytime RE is opened on that workstation, it tries to open eMedia! We can cancel it and get into RE, but then whenever we open any record, it tries again to open eMedia. RE support has no idea how this could happen. My plan is to first uninstall eMedia, reinstall and try again. If that doesn't work, I'll uninstall RE and eMedia and reinstall both and see what happens.

I just wondered if any of you have ever encountered a similar problem with RE.
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Harriet Farmer
Ottawa Humane Society
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